Support

Before you write

A few details make a problem much faster to understand:

• Your operating system and its version.
• The wallet version you are running.
• What you were doing, what you expected, and what happened instead.
• A screenshot, if it helps — with any addresses you want private hidden.

Never share your recovery phrase or private key with anyone, including in a screenshot.

Where to ask

• Start with the docs for setup, wallet basics and release details.
• Check Hedera network status if something looks wrong on the network side.
• Ask the community on Discord.
• Follow updates on X.